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In Times of Need

Assistance for those in need

When times get tough, there's help available. We keep you connected to multiple organizations and agencies where you can get relief for any number of challenges. Keep in mind, this is only a partial list and there are numerous options not mentioned here.
For instance, if you're struggling with real estate costs, your county treasurer might work out a tax payment plan with you. Many drug manufacturers offer assistance programs for those struggling with prescription costs. And numerous food banks and shelters in the area are ready to serve.

  1. Loaves and Fishes (925) 293-4792 Address: 835 Ferry St, Martinez, CA 94553
  2. CORE Program (1-888-465-8531)
  3. Contra Costa Health Services 1220 Morello Ave, Suite 200 Martinez, CA 94553 The Bay Church - 4725 Evora Rd, Concord, CA 94520 Phone: (925) 458-9100
  4. Contra Costa/Solano Food Bank - Address: 4010 Nelson Ave, Concord, CA 94520 Phone: (925) 676-7543
  5. Angel Food Ministries: Serves as a low-cost food source with pick-up sites
  6. KOFE (Knowledge of Financial Education): Provides SWSFCU Credit Union members with free financial counseling for issues including debt management, budgeting, credit counseling and more. Call 844-321-2984.
  7. Catholic Charities: Provides mortgage payment assistance. Call (703) 549-1390.
  8. Consumer Credit Counseling: Provides debt and budget counseling. Call 800-355–2227.
  9. Home Affordable Modification Program: Creates a defined loan modification process through which borrowers who are in default, at risk of imminent default, or in foreclosure can have their loans modified to a more affordable monthly payment targeted at 31 percent of their monthly gross income.
  10. HOPE Homeownership Preservation Foundation: Counseling available by calling 888-995–HOPE.
  11. Job & Family Services: Provides assistance through a variety of programs such as Ohio Works First; Employment Services for Individuals with Disabilities; Food Assistance; and Healthy Start, Healthy Families.
  12. Lutheran Services: Provides utility bill assistance. Call (202) 499-5836.
  13. National Hunger Hotline: Provides locations of local food shelters. Call 866-3–HUNGRY.
  14. PHH Financial Hardship Assistance: Provides loan work outs for SWSFCU members whose mortgage loan is being serviced by credit union and who are experiencing financial hardships. Visit the site or call 800-750–2518.
  15. United Way: Provides access to a number of health and human service programs through their affiliated agencies.
  16. Veterans Assistance: Provides assistance to honorably discharged veterans in identifying potential benefits. Call 866-789–6333.


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Shell Western States FCU
1700 Pacheco Blvd, Martinez, CA 94553

Routing & Transit Number: 321173218