Important Phone Numbers

Office phone (925) 228-4545
Fax (925) 228-0770
Call audio response (833) 397-0640
Visa customer service (800) 299-9842
Visa lost/stolen credit card from within the U.S. (888) 241-2510
Visa lost/stolen credit card from outside the U.S. (909) 941-1398
Lost/stolen debit card from within the U.S. (888) 241-2510
Lost/stolen debit card from outside the U.S. (909) 941-1398
Domestic debit card activation and PIN change (IVR 24/7) (866) 762-0558
International debit card activation and PIN change (IVR 24/7) (501) 588-7531
To report debit card fraud (888) 241-2440, option 1

Shell Western States FCU
1700 Pacheco Blvd, Martinez, CA 94553

Routing & Transit Number: 321173218

7C04A47D1D99A4C7A70D6567DE4815C5